Privacy notice

What we collect

When you request a quote, we collect the information you choose to provide: your name, email address, business name, project details and description, budget, timeline, and current website. We also receive ordinary technical information needed to operate and protect the site, such as IP address, browser and device details, request time, and security or error logs.

How we use it

We use inquiry information to respond, prepare a quote, discuss and deliver a project, maintain records, prevent misuse, and meet legal obligations. We do not sell personal information or use it for targeted advertising.

Service providers

Musigne uses Cloudflare to host and secure this website and for email forwarding. Quote-form submissions are sent directly by Resend from quotes@musigne.com to the Musigne studio inbox, which is processed through Google Gmail. These providers handle information only as needed to provide their services. If a payment provider is introduced for a project, it will handle payment information under its own privacy notice; Musigne does not currently collect payment details through this site.

Cookies and similar technology

Musigne does not currently use analytics, advertising, or other tracking cookies. The site stores a theme preference in your browser under musigne-theme; it is not used to track you across sites.

How long we keep information

We keep inquiry records for up to 24 months after our last interaction. For active clients, we keep project information through the client relationship and then retain only necessary tax and accounting records for up to 7 years. We may keep information longer where needed for a legal claim, security matter, or legal obligation.

Your choices

You can ask to access, correct, export, or delete your personal information by emailing quotes@musigne.com with the subject “Data Deletion Request.” We handle requests manually and, after verifying identity, will complete an export or erasure request within 14 business days unless a lawful exception applies; we will explain any applicable limit. We may retain information where the law permits or requires it, including necessary tax, accounting, security, dispute records, or information that remains temporarily in provider backups.

International processing and complaints

Our service providers may process information in countries other than yours. You may have additional privacy rights under the laws that apply to you. If you have a concern about our handling of your information, contact the studio inbox first; you may also contact the privacy authority available to you.

Security and updates

We use reasonable safeguards appropriate to a small studio website, but no online system is completely secure. We may update this notice when our practices or legal requirements change; the effective date above will show the latest version.

Contact

For privacy questions, contact the Musigne studio inbox at quotes@musigne.com.